Sandra Kurka

Resume

Address: Salzburg, Austria
Email: sandy_kurka@hotmail.com

Education and Training

(Year, Training, Company/School Name, Location)

9/1987-7/1988, High School, Oberstufenrealgymnasium, Salzburg Austria
9/1988-8/1991, Business Administration Apprenticeship, Reisebuero Ruefa, Salzburg Austria
9/1999-6/2000, Foreign Language Studies, EF-Centros Internationales de Idiomas, Barcelona Spain
1/2001-2/2001, Microsoft Office Products Training, EDV, Salzburg Austria

Professional Work Experience

(Year, Job Title, Company Name, Job Description, Location)

4/2004-Present Administrator/Analyst, Salzburg Health Insurance Center (Gebietskrankenkasse) Work project LIVE (performance information for insured clients) - Serve as document and reclamations administrator, answer client inquiries, personally assist customers in all aspects of care including rehabilitation at branch service counter. Perform statistical calculations and analysis for hospitals and rehabilitation centers, Salzburg/Austria

4/2004-5/2005 Director of Marketing, www.party.de - Coordinated promotional campaigns, and also served as public relations representative for the company. Salzburg/Austria

10/2003-4/2004 German Tutor, Self employed - Gave private German language instruction to individuals striving for German fluency. Dallas Texas USA

5/2002-8/2003 Teller/Customer Service, Sparda Bank Muenchen EG - Processed a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payments via direct customer contact. Maintained appropriate levels of cash on hand. Prepared daily paperwork according to the banks branch procedures. Was responsible for managing and balancing cash draw. Sold bank savings and investment plans to current and potential customers. Muenchen Germany

2/2002-3/2002, Tape Editor Internship, TV Online Editing Firma OTVC - Was responsible for editing film for television and online broadcasting to meet length constraints and ensure compliance to established censorship laws. Muenchen Germany

4/2001-2/2002 Leading Administrative Deputy, Klinik Dr. Rinecker - Was responsible for patient room statistical analysis and scheduling room availability. Assisted with patient flow management by ensuring proper documentation of patient billing and other patient activities. Prepared patient medical documentation and helped to settle patient claims with insurance companies. Muenchen Germany

10/2000-12/2000 Au Pair, Self employed – Provided childcare for a host family. Sydney Australia

8/1993-9/1999 Patient Accounts Representative/Claims Processor, Salzburger Gebietskrankenkasse - Organized patient claims for electronic or hard copy mail and forwarded to appropriate third party payers. Reviewed claims to make sure that payer specific billing requirements met governmental standards. Followed-up on billing, determined and applied appropriate adjustments, answered inquiries, and updated accounts as necessary. Salzburg Austria

2/1993-7/1993 Education Coordinator, Wirtschaftskammer - Coordinated all aspects of the continuing education department. Helped to design the student curriculum, and course scheduling. Answered student queries and processed student tuition payments. Salzburg Austria

9/1991-1/1993 Administrative Secretary and Medical Typist, Sozialversicherung - Coordinated patient medical documentation via analysis, correct coding, indexing and storing of records. Typed patient records while ensuring records were complete, accurate and adhered to current insurance standards. Greeted director’s clients and other visitors. Operated and answered switchboard to route incoming and outgoing calls. Salzburg Austria

Languages

Fluent in spoken and written German, English and Spanish

References

Furnished upon request